40,000+
Vetted contributors across collection and annotation pools
Enterprise contact
Contact YPAI
Tell us what you need for collection, annotation, evaluation, or deployment. A named project lead replies inside one EU business day with feasibility, pilot fit, and the next concrete step.
- One EU business day response from a project lead
- Free collection and annotation pilot available
- DPA and sub-processor review available before SOW
Free pilot scope
For collection and annotation requests: 2 languages, 5 hours per language, 1000 utterances per language, transcript, wake-word and intent labels. We confirm fit in the first reply.
Or email [email protected]
Contact request
Response inside one EU business day.
Data Protection Officer: [email protected]
Active capacity
Operating scale, not vendor claims
The intake route is backed by verified contributor coverage, language depth, and existing collection infrastructure.
150+
Languages collected and annotated under EEA residency
50+
Countries with active contributor coverage
25,000+
Video files handled on the proprietary collection platform
Who lands in your inbox
A named project lead, one business day, a feasibility read
Intake replies are written by a project lead, not a queue. The lead owns the engagement from first reply through DPA and into delivery.
01
Named project lead from first reply
Inquiries route to a project lead with the modality and risk-class match. The first reply names the lead and the next concrete step.
02
Feasibility read inside one EU business day
The first reply covers data path, residency posture, modality coverage, and the next checkpoint. Not a generic confirmation.
03
DPA included with every engagement
The Data Processing Agreement ships with the statement of work. Pre-contract DPA review is available through the Data Protection Officer route.
04
Sub-processor list scoped per engagement
Sub-processor disclosure is delivered alongside the DPA and reflects the data flow for your project.
What happens after you send
From inquiry to signed SOW
Four checkpoints from intake to engagement start. Each has a named owner and a concrete artifact procurement can review.
01
Inquiry received, lead assigned
Your request routes to a project lead matched to modality and risk class.
Named project lead and inbound case reference
02
Feasibility read returned
The lead replies with data path, residency posture, coverage, and the next checkpoint.
Written feasibility read with the next concrete step
03
Free pilot or scoping call
Collection and annotation requests can start with a free pilot when the modality fits: 2 languages, 5 hours per language, 1000 utterances per language, transcript, wake-word and intent labels.
Pilot scope or scoping notes plus DPA draft
04
SOW and engagement start
Signed SOW and DPA bind the engagement. The lead remains the named owner through delivery.
Signed SOW plus DPA, sub-processor list, residency annex
Buyer questions
Procurement FAQ
Do you sign a DPA?
Yes. A signed Data Processing Agreement is included with every engagement. The DPA ships with the statement of work, not as a separate negotiation cycle. For pre-contract review, request a copy from [email protected].
Do you offer a free pilot for collection and annotation?
Yes. For collection and annotation requests, the free pilot can cover 2 languages, 5 hours of native-speaker recording per language, and 1000 utterances per language with transcript, wake-word, and intent labels. We confirm fit in the first reply.
Where is customer data stored?
EU regions by default. Annotation and project metadata sit in EU data-centre infrastructure. If your engagement requires a specific region or on-premise handling, include it in your request and we will confirm feasibility in the first reply.
Who can access project data?
The named project lead, the YPAI delivery team assigned to your engagement, and the annotation team actively working on the project. Access is logged. Operations are run in-house, not subcontracted out to a marketplace.
How do you handle GDPR access or deletion requests?
Email [email protected]. We acknowledge inside one business day and respond inside the GDPR thirty-day window. Access, rectification, erasure, restriction, and portability rights are all supported.
What is your sub-processor list?
Shared with every engagement. The sub-processor list is delivered alongside the DPA and statement of work, scoped to the specific data flow of your engagement. For pre-contract review, request a copy from [email protected].
How fast does YPAI respond to a project inquiry?
Inside one EU business day. The first reply is a feasibility read and the next concrete step, written by the project lead assigned to your engagement, not a generic confirmation email.
Next step