Your text stays on this device.
Which policy applies to this request, and is it current?
Requests above the standard allowance need written approval from the cost-centre owner before booking.
Requests above the standard allowance need written approval from the cost-centre owner before booking.Receipts are filed within thirty days.
4 sources searched · 1 governs
How an answer is produced
Sources · access · citation · currency · conflict · handoff
YPAI designs and builds internal knowledge assistants around the sources, the access rules and the questions your employees actually ask. Each answer shows the passage it came from, applies the access model chosen for the project, and makes a stale, conflicting or missing source visible in the answer itself.
The sources
policy library · shared drive · wiki · intranet · service desk
An employee finds several plausible documents across a policy library, shared drive, wiki, intranet or service desk. They still need to know which one governs, which version applies, whether they may use it and who owns the conflict.
The source map separates authoritative, supporting, historical, restricted and excluded material.
Which policy applies to this request, and is it current?
Requests above the standard allowance need written approval from the cost-centre owner before booking.
Requests above the standard allowance need written approval from the cost-centre owner before booking.Receipts are filed within thirty days.
4 sources searched · 1 governs
Conflicts found in this demo
9 sample passages from 5 sources. An illustration, no customer data.
The access model
Identity · groups · role · project membership · document permissions · explicit exclusions
Identity, groups, role, project membership, document permissions and explicit exclusions can all enter the project design.
When are supplier invoices paid?
Withheld. Access applies to the answer and to the citation.
1 source searched · withheld
Withheld. Access applies to the answer and to the citation.
The citation
source · owner · version · effective date
A citation links the answer to the passage and can show the source, owner, version and effective date where the customer system provides them.
Employee · Which policy applies to this request, and is it current?
Travel and expense policy · v4.2 · 1 March 2026
Requests above the standard allowance need written approval from the cost-centre owner before booking.Receipts are filed within thirty days.
Current versus historical
The person accountable for employee knowledge is managing more than search. Source authority, ownership, permissions and freshness decide which answer an employee can act on.
Requests above the allowance need approval from the line manager before booking.
15 January 2024 · superseded 1 March 2026Requests above the standard allowance need written approval from the cost-centre owner before booking.
1 March 2026 · currentConflict or missing evidence
Two sources answer. The conflict is shown, not resolved.
No governing source. The assistant says so instead of filling the gap.
Who approves travel above the allowance?
Two sources answer. The conflict is shown, not resolved.
Requests above the standard allowance need written approval from the cost-centre owner before booking.
Travel above the allowance needs approval from the line manager before booking.
3 sources searched · 2 answer
Can I expense a home office chair?
No governing source. The assistant says so instead of filling the gap.
2 sources searched · 0 govern
Route to the owner
a cited answer · a link to a form · a service ticket · a handoff to a person
An employee may need a cited answer, a link to a form, a service ticket or a handoff to a person. The answer rules agreed for the project state where the assistant stops and what the employee sees next.
How long is parental leave paid?
Withheld. Access applies to the answer and to the citation.
2 sources searched · withheld
From answer to release
Evaluation · first job · shared foundation · pilot · brief
Start with one employee group, one knowledge domain and a bounded source set. YPAI maps who owns each source, builds the employee experience, tests it on real questions and records what is ready for release.
The evaluation
The evaluation set combines routine questions with ambiguous requests, restricted material, expired sources, document conflicts, missing evidence and unsupported conclusions. Measures are chosen for the questions and the risk, and acceptance thresholds are set per question set.
7 questions · 7 records · acceptance decided per question
The first knowledge job
Start where repeated questions and unclear authority create real work. The first domain needs named sources, named owners, a known user group and the questions that decide acceptance.
Who approves my access requests on day one?
Access requests are approved by the hiring manager on day one.
Access requests are approved by the hiring manager on day one.The setup guide is on the intranet.
4 sources searched · 1 governs
Onboarding
Who approves my access requests on day one?
One routine question is enough to begin: "Which policy applies to this request, and is it current?" Other domains follow when their content and ownership are ready.
The pilot
Define · Build · Pilot · Release
Define
Define the employee questions and the decisions that stay with people. Map sources, owners, permissions, versions and known gaps. Agree the answer contract and the acceptance criteria.
Build
Build the retrieval layer and the employee experience for the selected domain. Evaluate representative and adversarial questions. Four records keep the main decisions inspectable: the source and ownership map, the permissions matrix, the evaluated question set and the release report.
Pilot
Pilot the agreed scope with a bounded user group. Decide what is accepted, what must change and what is ready to operate. Scope and commercial terms are agreed before a pilot starts. Wider deployment follows the evidence from the accepted scope.
Release
Decided by a person, on the four records.
4 records · one release decision · a person decides
The brief
Bring the employee group, the recurring questions, the source systems, the access boundaries and the source owners.
The conversation with YPAI engineers decides which sources govern, which users to test with and what evidence a release decision needs. Start with the question set and the people accountable for its sources.
Analytics and Google Ads cookies are set only if you accept. They show us which campaigns bring visitors here. Change your choice any time under Cookie settings. Analytics and ad cookies are set only if you accept. Cookie policy
